Refund policy

Return & Refund Policy

Thank you for shopping with us at Live Beautifully. Because our products are made and shipped by trusted third-party suppliers, we’ve created the following return policy to ensure transparency and a smooth experience.

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return:

  • Item must be unused, unworn, and in original condition
  • Must be in original packaging
  • Proof of purchase is required

Non-Returnable Items

Certain items are not eligible for return:

  • Custom or personalized products
  • Final sale items
  • Gift cards
  • Intimate or hygiene-related goods (if applicable)

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with:

  • Your order number
  • Clear photos of the item and packaging

We will gladly replace the item or issue a refund at no additional cost.

Return Process

To start a return, please contact us at [your email here]. If your return is approved:

  • You will receive return instructions and the return address
  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method within 5–10 business days
  • Shipping costs are non-refundable