Refund policy
Return & Refund Policy
Thank you for shopping with us at Live Beautifully. Because our products are made and shipped by trusted third-party suppliers, we’ve created the following return policy to ensure transparency and a smooth experience.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Item must be unused, unworn, and in original condition
- Must be in original packaging
- Proof of purchase is required
Non-Returnable Items
Certain items are not eligible for return:
- Custom or personalized products
- Final sale items
- Gift cards
- Intimate or hygiene-related goods (if applicable)
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with:
- Your order number
- Clear photos of the item and packaging
We will gladly replace the item or issue a refund at no additional cost.
Return Process
To start a return, please contact us at [your email here]. If your return is approved:
- You will receive return instructions and the return address
- Customers are responsible for return shipping costs unless the item is defective or incorrect
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method within 5–10 business days
- Shipping costs are non-refundable